Capacity that keeps up
Handle high concurrent channels and calls per second without fighting soft limits designed for quiet offices.
Call Centre SIP Trunks
SIP trunks built for call centre volume.
High-capacity, pre-paid trunks for dialers and inbound queues — no channel fees, capital city DIDs from $2/month, and POPs sized for concurrent channels and calls per second.
- No channel or monthly trunk fees
- DIDs from $2/month
- AU, NZ & LA POPs
Live trunk capacity
Network ready
High CPS
Calls per second
Unlimited*
Concurrent channels
$2
Capital city DID / mo
$0
Channel fees
Sydney · Melbourne · BrisbaneIn-country Australian media
Online
New Zealand · Los AngelesRegional & SA-friendly POP
Online
Office SIP plans were not built for dialers.
Call centres need concurrent capacity, predictable CPS and in-country connectivity — not a small-business trunk with soft channel caps. Crazytel call centre trunks are scoped to your workload and billed on usage.
In-country media
Connect via Sydney, Melbourne, Brisbane, New Zealand and Los Angeles POPs for cleaner audio and regional routing.
Pay for what you use
No channel fees and no monthly trunk charges. Plans are tailored to destinations and volume — not seat counts.
From consultation to live dialer traffic.
Every call centre plan is unique. We size connectivity around your system, destinations and expected concurrency — then you go live on a pre-paid, usage-based trunk.
01
Tell us the workload
Share dialer type, inbound volume, destinations and preferred POP locations.
02
Size the trunk
We match channels, CPS and routing to your call centre or predictive dialer.
03
Connect your system
Register SIP credentials on ViciDial, FreePBX, 3CX or your on-site platform.
04
Scale with usage
Add DIDs, 1300/1800 numbers and capacity as campaigns grow — without channel rent.
What high-volume operators actually need.
Practical connectivity for dialers, inbound queues and multi-country termination — without the office-plan restrictions.
Dialer assistance
Professional help connecting on-site call centre systems and dialers such as ViciDial to Crazytel trunks.
Capital city DIDs
Australian capital city inbound numbers from $2.00 a month — keep local presence for inbound campaigns.
Instant 1300 / 1800
National inbound numbers with instant provisioning when you need a single Australia-wide entry point.
Multi-POP connectivity
Register closer to Sydney, Melbourne, Brisbane, New Zealand or Los Angeles for lower latency and better media paths.
No channel rent
No per-channel charges and no monthly trunk fees. You only pay for the calls and numbers you use.
High CPS capacity
Trunks scoped for call centres that push concurrent sessions and rapid call setup — not quiet desk phones.
Pre-paid control
Keep spend predictable with pre-paid account balance while still scaling concurrency when campaigns spike.
Custom plans
Every call centre is different. Destinations, volume and POP preference shape a plan that fits — not a one-size seat pack.
AU termination focus
Specialist support for centres that terminate in or from Australia — including South African operators using the LA POP.
Built for the centres we actually serve.
We specialise in call centres in Australia, New Zealand, the USA and South Africa that need Australian termination or presence.
Australia
Local inbound & outbound
Capital city DIDs, 1300/1800 and in-country Sydney, Melbourne and Brisbane media for AU-based centres.
New Zealand
Cross-Tasman operations
Connect via the New Zealand POP when your agents or customers sit across the ditch.
United States
LA POP connectivity
Los Angeles POP options for US-facing traffic and centres that need a west-coast registration path.
South Africa
AU termination via LA
Our LA POP is a strong path for South African call centres terminating into or from Australia.
Note: Standard business plans such as Crackers and Crazy 5 are not for call centre, telemarketing or outbound sales use. Call centre trunks are quoted separately.
Usage-based. No channel rent.
All prices are in AUD. Call centre plans are tailored to your destinations and volume. There are no channel fees and no monthly trunk charges — you pay for what you use.
Call Centre SIP trunk
Custom / usage-based
Free consultation. Pre-paid. Sized for your dialer or inbound load.
- High concurrent channels & CPS capacity
- No channel or monthly trunk fees
- Dialer & on-site system assistance
- Sydney, Melbourne, Brisbane, NZ & LA POPs
- Pre-paid account control
- Plans for AU, NZ, USA & South Africa centres
Numbers & inclusions
- Capital city DIDs$2.00/month
- 1300 / 1800 numbersInstant
- Channel fees$0
- Monthly trunk fee$0
Call rates depend on destination and volume. We quote termination and inbound rates during consultation so the plan matches your campaigns.
A network that matches the workload.
Call centres need registration and media paths that stay stable when concurrency climbs — not a trunk tuned for a handful of desk phones.
Multi-city Australian POPs
Connect in Sydney, Melbourne or Brisbane so Australian agents and customers get in-country media instead of a long international hop.
Regional reach
New Zealand and Los Angeles POPs support cross-border centres, including South African operators that terminate with Australia.
Sized for CPS
Capacity is scoped during consultation so dialers and inbound queues are not fighting soft limits from office SIP plans.
Hands-on setup
We help configure on-site systems and dialers so registration, codecs and routing are right before you scale campaigns.
Frequently asked questions.
Clear answers about pricing, dialers, POPs and getting started.
Plans are tailored to your volume and destinations. There are no channel fees or monthly trunk charges — you pay for usage. Australian capital city DIDs are $2.00 per month, and 1300/1800 numbers can be provisioned instantly.
Yes. We assist with on-site call centre systems and dialers such as ViciDial, including SIP trunk setup for high concurrent channels and calls per second.
We specialise in call centres in Australia, New Zealand, the USA and South Africa that need termination in or from Australia. Connect in-country via Sydney, Melbourne, Brisbane, New Zealand and Los Angeles POPs.
Call centre trunks are sized for high channel counts and high calls per second. Capacity is scoped to your plan during consultation so the network matches your dialer or inbound queue load.
Contact us for a free consultation. We will map your dialer or inbound requirements, recommend POP connectivity and quote a usage-based plan with no lock-in channel fees.
Yes. Australian capital city DIDs are $2.00 per month. 1300 and 1800 numbers are available with instant provisioning.
Ready to size a call centre trunk?
Tell us about your dialer, destinations and expected concurrency. We will recommend POPs and quote a usage-based plan with no channel fees.
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